:root {
  --bg: #f8faf9;
  --surface: #ffffff;
  --surface-soft: #f4fbf6;
  --ink: #07111f;
  --ink-soft: #1e2a37;
  --muted: #647386;
  --line: #dfe7ee;
  --soft-line: #edf2f5;
  --accent: #17933d;
  --accent-strong: #087229;
  --accent-soft: #e9f8ee;
  --mint: #1fb55a;
  --mint-soft: #e9f8ee;
  --violet: #0f7f35;
  --danger: #b42318;
  --danger-soft: #fdeceb;
  --warning: #9a6700;
  --warning-soft: #fff4d7;
  --shadow-sm: 0 10px 26px rgba(7, 17, 31, 0.06);
  --shadow-md: 0 24px 70px rgba(7, 17, 31, 0.12);
  --shadow-green: 0 20px 45px rgba(23, 147, 61, 0.18);
  --shadow-blue: var(--shadow-green);
  --radius: 8px;
}

.portal-shell {
  display: grid;
  gap: 18px;
}

.portal-card h1 {
  margin: 4px 0 10px;
  font-size: 34px;
  line-height: 1;
}

.portal-metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin-top: 18px;
}

.portal-metrics div {
  padding: 14px;
  border: 1px solid rgba(31, 41, 55, 0.1);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.72);
}

.portal-metrics span {
  display: block;
  color: #64748b;
  font-size: 12px;
}

.portal-metrics strong {
  display: block;
  margin-top: 6px;
  color: #0f172a;
  font-size: 18px;
}

.portal-table {
  overflow-x: auto;
}

.portal-table table {
  width: 100%;
  border-collapse: collapse;
}

.portal-table th,
.portal-table td {
  padding: 12px 10px;
  border-bottom: 1px solid rgba(31, 41, 55, 0.08);
  text-align: left;
  vertical-align: top;
}

.support-attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.support-attachments a {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 7px 10px;
  border: 1px solid rgba(23, 147, 61, 0.18);
  border-radius: 999px;
  background: rgba(233, 248, 238, 0.88);
  color: var(--accent-strong);
  font-size: 13px;
  font-weight: 700;
  text-decoration: none;
}

.support-attachments span {
  color: #64748b;
  font-weight: 600;
}

@media (max-width: 760px) {
  .portal-metrics {
    grid-template-columns: 1fr 1fr;
  }
}

* {
  box-sizing: border-box;
}

html {
  background: var(--bg);
}

body {
  margin: 0;
  min-height: 100dvh;
  background:
    radial-gradient(circle at 76% 18%, rgba(23, 147, 61, 0.1), transparent 26%),
    linear-gradient(180deg, #ffffff 0%, rgba(255, 255, 255, 0.96) 62%, var(--bg) 100%),
    var(--bg);
  color: var(--ink);
  font-family: "Segoe UI", Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, sans-serif;
  font-size: 15px;
  line-height: 1.45;
  overflow-x: hidden;
}

body::before {
  position: fixed;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  content: "";
  background:
    linear-gradient(120deg, rgba(23, 147, 61, 0.08), transparent 42%),
    linear-gradient(320deg, rgba(8, 114, 41, 0.06), transparent 46%);
  mask-image: linear-gradient(180deg, #000 0%, rgba(0, 0, 0, 0.72) 68%, transparent 100%);
}

a {
  color: inherit;
  text-decoration: none;
}

code {
  font-family: "SFMono-Regular", Consolas, "Liberation Mono", monospace;
  font-size: 0.92em;
}

.support-shell {
  width: min(1280px, calc(100% - 64px));
  margin: 0 auto;
  padding: 28px 0 34px;
}

.support-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 12px;
}

.support-brand {
  display: grid;
  grid-template-columns: 42px auto;
  grid-template-rows: auto auto;
  column-gap: 10px;
  align-items: center;
  min-width: 270px;
  color: var(--ink);
}

.support-brand > span {
  display: grid;
  grid-row: 1 / span 2;
  place-items: center;
  width: 42px;
  height: 42px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--ink);
  box-shadow: 0 12px 28px rgba(7, 17, 31, 0.18);
}

.support-brand img {
  width: 27px;
  height: 27px;
}

.support-brand strong {
  font-size: 22px;
  font-weight: 900;
  line-height: 1;
}

.support-brand strong span {
  color: var(--accent);
}

.support-brand small {
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 750;
}

.support-nav,
.support-footer,
.support-footer nav,
.support-service-status {
  display: flex;
  align-items: center;
}

.support-nav {
  justify-content: flex-end;
  gap: 30px;
  color: var(--ink-soft);
  font-size: 14px;
  font-weight: 850;
  white-space: nowrap;
}

.support-nav a {
  transition: color 160ms ease;
}

.support-nav a:hover,
.support-nav a[aria-current="page"] {
  color: var(--accent);
}

.support-footer {
  justify-content: space-between;
  gap: 18px;
  margin-top: 30px;
  padding: 22px 0 0;
  border-top: 1px solid var(--line);
  color: var(--muted);
  font-size: 13px;
}

.support-footer nav {
  justify-content: flex-end;
  gap: 20px;
  font-weight: 750;
}

.support-footer > span {
  order: 1;
}

.support-footer nav {
  order: 2;
}

.support-footer .support-service-status {
  order: 3;
}

.support-footer a:hover {
  color: var(--accent);
}

.support-service-status {
  gap: 7px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 760;
  opacity: 0.66;
}

.support-service-status:hover {
  opacity: 1;
}

.support-service-status i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--accent);
  box-shadow: none;
}

.support-service-status small {
  display: none;
}

.support-service-status-notice i {
  background: var(--warning);
  box-shadow: none;
}

.support-service-status-degraded i {
  background: var(--danger);
  box-shadow: none;
}

.support-grid,
.support-ticket-layout {
  display: grid;
  grid-template-columns: minmax(400px, 0.86fr) minmax(620px, 1.14fr);
  align-items: start;
  gap: 54px;
}

.support-ticket-layout {
  grid-template-columns: minmax(0, 1fr) 340px;
}

.support-intro {
  position: sticky;
  top: 18px;
  min-height: 0;
  padding: 68px 0 16px;
}

.support-copy {
  position: relative;
  z-index: 2;
}

.support-eyebrow {
  margin: 0 0 14px;
  color: var(--accent);
  font-size: 13px;
  font-weight: 900;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.support-intro .support-eyebrow {
  color: var(--accent);
}

.support-intro h1,
.support-card h1,
.support-card h2 {
  margin: 0;
  letter-spacing: 0;
  text-wrap: balance;
}

.support-intro h1 {
  max-width: 420px;
  font-size: clamp(42px, 4vw, 52px);
  line-height: 1.03;
  font-weight: 900;
}

.support-title-line {
  display: block;
  width: 48px;
  height: 3px;
  margin-top: 18px;
  border-radius: 999px;
  background: var(--accent);
  box-shadow: 0 8px 20px rgba(23, 147, 61, 0.24);
}

.support-intro p {
  max-width: 450px;
  margin: 18px 0 0;
  color: var(--ink-soft);
  font-size: 16px;
  line-height: 1.62;
  text-wrap: pretty;
}

.support-visual {
  position: absolute;
  top: 92px;
  right: -8px;
  z-index: 1;
  width: 190px;
  height: 190px;
  color: var(--accent);
  animation: supportFloat 5s ease-in-out infinite;
}

.support-visual-ring {
  position: absolute;
  inset: 4px;
  border: 1px solid rgba(23, 147, 61, 0.14);
  border-radius: 44% 56% 50% 50%;
  background:
    radial-gradient(circle at 55% 35%, rgba(255, 255, 255, 0.92), rgba(233, 248, 238, 0.58) 42%, transparent 68%);
  transform: rotate(-12deg);
}

.support-orbit {
  position: absolute;
  border: 1px solid rgba(23, 147, 61, 0.16);
  border-radius: 50%;
}

.support-orbit-a {
  inset: 32px 4px 36px;
  transform: rotate(23deg);
}

.support-orbit-b {
  inset: 58px 20px 48px;
  transform: rotate(-24deg);
}

.support-ticket-art {
  position: absolute;
  inset: 33px 31px 27px;
  border: 1px solid rgba(23, 147, 61, 0.12);
  border-radius: 36px;
  background:
    linear-gradient(155deg, rgba(255, 255, 255, 0.98), rgba(244, 251, 246, 0.9));
  box-shadow: var(--shadow-blue), inset 0 1px 0 rgba(255, 255, 255, 0.96);
}

.support-chat-bubble {
  position: absolute;
  top: 32px;
  left: 20px;
  display: flex;
  gap: 7px;
  align-items: center;
  justify-content: center;
  width: 92px;
  height: 58px;
  border-radius: 24px 24px 24px 10px;
  background: linear-gradient(145deg, #ffffff, #edf8f0);
  box-shadow: inset 0 -10px 22px rgba(23, 147, 61, 0.08), 0 16px 28px rgba(23, 147, 61, 0.12);
}

.support-chat-bubble span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--accent);
}

.support-ticket-note {
  position: absolute;
  right: 14px;
  bottom: 16px;
  width: 70px;
  height: 78px;
  border-radius: 18px;
  background: linear-gradient(160deg, var(--accent), var(--accent-strong));
  box-shadow: 0 18px 34px rgba(23, 147, 61, 0.22);
}

.support-ticket-note::before {
  position: absolute;
  top: 15px;
  left: 14px;
  width: 34px;
  height: 5px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.86);
  box-shadow: 0 16px 0 rgba(255, 255, 255, 0.48), 0 32px 0 rgba(255, 255, 255, 0.32);
  content: "";
}

.support-ticket-note i {
  position: absolute;
  right: 0;
  top: 0;
  width: 20px;
  height: 20px;
  border-radius: 0 18px 0 14px;
  background: rgba(255, 255, 255, 0.42);
}

.support-ticket-note b {
  position: absolute;
  right: 12px;
  bottom: 11px;
  width: 17px;
  height: 10px;
  border-left: 3px solid #ffffff;
  border-bottom: 3px solid #ffffff;
  transform: rotate(-45deg);
}

.support-visual-dot {
  position: absolute;
  display: grid;
  place-items: center;
  width: 30px;
  height: 30px;
  border-radius: 50%;
  color: #ffffff;
  font-weight: 900;
  box-shadow: 0 14px 30px rgba(23, 147, 61, 0.2);
}

.support-dot-a {
  top: 24px;
  right: 28px;
  background: var(--accent-strong);
}

.support-dot-b {
  right: 3px;
  bottom: 48px;
  background: var(--mint);
}

.support-visual-dot .support-icon {
  width: 15px;
  height: 15px;
}

.support-facts {
  display: grid;
  gap: 10px;
  max-width: 455px;
  margin-top: 24px;
}

.support-fact {
  display: grid;
  grid-template-columns: 54px minmax(0, 1fr);
  gap: 14px;
  align-items: center;
  min-height: 78px;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: rgba(255, 255, 255, 0.72);
  box-shadow: 0 18px 44px rgba(7, 17, 31, 0.08);
  backdrop-filter: blur(14px);
  transition: transform 220ms ease, box-shadow 220ms ease, border-color 220ms ease;
}

.support-fact:hover {
  border-color: rgba(23, 147, 61, 0.22);
  box-shadow: 0 24px 54px rgba(7, 17, 31, 0.12);
  transform: translateY(-3px);
}

.support-fact i,
.support-form-mark {
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border-radius: 50%;
}

.support-fact i {
  background: var(--accent-soft);
  box-shadow: inset 0 0 0 1px rgba(23, 147, 61, 0.08), 0 12px 28px rgba(23, 147, 61, 0.12);
}

.support-fact-shield i {
  background: linear-gradient(145deg, var(--accent), var(--accent-strong));
  box-shadow: 0 18px 30px rgba(23, 147, 61, 0.24);
}

.support-fact-lock i {
  background: linear-gradient(145deg, #e9f8ee, #91d8a7);
  box-shadow: 0 18px 30px rgba(23, 147, 61, 0.18);
}

.support-fact-file i {
  background: linear-gradient(145deg, #d8f9e6, #83e8af);
  box-shadow: 0 18px 30px rgba(66, 201, 135, 0.22);
}

.support-fact i .support-icon {
  width: 22px;
  height: 22px;
  color: #ffffff;
}

.support-fact-lock i .support-icon,
.support-fact-file i .support-icon {
  color: #07111f;
}

.support-facts strong,
.support-facts span {
  display: block;
}

.support-facts strong {
  font-size: 14px;
}

.support-facts span {
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.46;
}

.support-card {
  position: relative;
  overflow: hidden;
  min-width: 0;
  margin-top: 28px;
  padding: 24px 26px 22px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background:
    radial-gradient(420px circle at var(--support-mx, 70%) var(--support-my, 0%), rgba(23, 147, 61, 0.12), transparent 38%),
    rgba(255, 255, 255, 0.9);
  box-shadow: var(--shadow-md);
  backdrop-filter: blur(18px);
}

.support-single {
  width: min(620px, 100%);
  margin: 80px auto 0;
}

.support-card-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 16px;
}

.support-card-title {
  display: flex;
  align-items: flex-start;
  gap: 12px;
}

.support-form-mark {
  flex: 0 0 auto;
  width: 42px;
  height: 42px;
  background: var(--accent-soft);
  color: var(--accent);
  box-shadow: inset 0 0 0 1px rgba(23, 147, 61, 0.08), 0 12px 28px rgba(23, 147, 61, 0.13);
}

.support-secure-pill {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 30px;
  padding: 0 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: rgba(255, 255, 255, 0.74);
  color: var(--accent);
  font-size: 12px;
  font-weight: 850;
  white-space: nowrap;
  box-shadow: var(--shadow-sm);
}

.support-card h1 {
  font-size: 32px;
  line-height: 1.05;
}

.support-card h2 {
  font-size: 22px;
  line-height: 1.2;
}

.support-card p,
.support-card-head p {
  color: var(--muted);
  margin-top: 5px;
  line-height: 1.45;
}

.support-form,
.support-reply-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px 18px;
}

.support-reply-form {
  grid-template-columns: 1fr;
  margin-top: 18px;
}

.support-span {
  grid-column: 1 / -1;
}

label span {
  display: block;
  margin-bottom: 6px;
  color: var(--ink);
  font-size: 13px;
  font-weight: 800;
}

.support-control {
  position: relative;
}

.support-icon {
  width: 20px;
  height: 20px;
  fill: none;
  stroke: currentColor;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-width: 1.9;
}

.support-control > .support-icon {
  position: absolute;
  top: 13px;
  left: 13px;
  z-index: 2;
  width: 18px;
  height: 18px;
  color: #7c879b;
  pointer-events: none;
  transition: color 180ms ease, transform 180ms ease;
}

input,
select,
textarea {
  width: 100%;
  min-height: 44px;
  padding: 10px 12px 10px 40px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: rgba(255, 255, 255, 0.74);
  color: var(--ink);
  font: inherit;
  outline: none;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.78), 0 1px 2px rgba(8, 13, 36, 0.03);
  transition: border-color 180ms ease, box-shadow 180ms ease, background 180ms ease;
}

select {
  appearance: none;
  padding-right: 42px;
}

.support-control-select::after {
  position: absolute;
  top: 17px;
  right: 17px;
  width: 8px;
  height: 8px;
  border-right: 2px solid #7c879b;
  border-bottom: 2px solid #7c879b;
  content: "";
  pointer-events: none;
  transform: rotate(45deg);
}

textarea {
  min-height: 94px;
  resize: vertical;
}

.support-control-textarea > .support-icon {
  top: 13px;
}

input:focus,
select:focus,
textarea:focus {
  border-color: var(--accent);
  background: #ffffff;
  box-shadow: 0 0 0 4px rgba(23, 147, 61, 0.12), 0 10px 24px rgba(23, 147, 61, 0.08);
}

label:focus-within .support-control > .support-icon {
  color: var(--accent);
  transform: translateY(-1px);
}

.support-actions {
  grid-column: 1 / -1;
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 12px;
  margin-top: 2px;
  padding-top: 12px;
  border-top: 1px solid var(--soft-line);
}

.support-actions p {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin: 0 auto 0 0;
  color: var(--muted);
  font-size: 12px;
}

button,
.support-link-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 44px;
  padding: 0 18px;
  border: 1px solid transparent;
  border-radius: var(--radius);
  background: linear-gradient(135deg, var(--accent), var(--accent-strong));
  color: #ffffff;
  font: inherit;
  font-weight: 850;
  cursor: pointer;
  box-shadow: 0 18px 34px rgba(23, 147, 61, 0.26);
  transition: transform 180ms ease, box-shadow 180ms ease, filter 180ms ease;
}

button:hover,
.support-link-button:hover {
  box-shadow: 0 22px 42px rgba(23, 147, 61, 0.32);
  filter: saturate(1.08);
  transform: translateY(-2px);
}

button:active,
.support-link-button:active {
  transform: translateY(0) scale(0.98);
}

button:disabled,
button.is-loading {
  cursor: wait;
  opacity: 0.72;
  transform: none;
}

.support-hp {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  opacity: 0;
}

.support-notice {
  margin: 0 0 16px;
  padding: 12px 14px;
  border: 1px solid #b8ddc7;
  border-radius: var(--radius);
  background: var(--accent-soft);
  color: var(--accent-strong);
  font-weight: 750;
}

.support-notice-danger {
  border-color: #f4b6b0;
  background: var(--danger-soft);
  color: var(--danger);
}

.support-notice ul {
  margin: 8px 0 0;
  padding-left: 18px;
  font-weight: 650;
}

@keyframes supportFloat {
  0%,
  100% {
    transform: translate3d(0, 0, 0) rotate(0deg);
  }

  50% {
    transform: translate3d(0, -12px, 0) rotate(1.5deg);
  }
}

@keyframes supportPulse {
  0%,
  100% {
    transform: scale(1);
  }

  50% {
    transform: scale(1.08);
  }
}

.support-dot-a {
  animation: supportPulse 2.8s ease-in-out infinite;
}

.support-dot-b {
  animation: supportPulse 3.4s ease-in-out infinite;
}

@media (min-width: 981px) and (max-height: 900px) {
  .support-shell {
    padding-top: 22px;
    padding-bottom: 14px;
  }

  .support-top {
    margin-bottom: 4px;
  }

  .support-intro {
    padding-top: 46px;
  }

  .support-intro h1 {
    max-width: 390px;
    font-size: 44px;
  }

  .support-intro p {
    max-width: 410px;
    margin-top: 14px;
    font-size: 14px;
    line-height: 1.55;
  }

  .support-title-line {
    margin-top: 14px;
  }

  .support-visual {
    top: 74px;
    right: 18px;
    width: 162px;
    height: 162px;
  }

  .support-facts {
    margin-top: 18px;
  }

  .support-fact {
    min-height: 68px;
    padding: 10px 12px;
  }

  .support-card {
    margin-top: 14px;
    padding: 20px 22px 14px;
  }

  .support-card-head {
    margin-bottom: 12px;
  }

  .support-form {
    gap: 10px 16px;
  }

  label span {
    margin-bottom: 5px;
    font-size: 12px;
  }

  input,
  select,
  textarea {
    min-height: 40px;
    padding-top: 8px;
    padding-bottom: 8px;
  }

  .support-control > .support-icon {
    top: 11px;
  }

  .support-control-select::after {
    top: 15px;
  }

  textarea {
    min-height: 78px;
  }

  .support-actions {
    padding-top: 10px;
  }

  button,
  .support-link-button {
    min-height: 40px;
  }
}

.support-ticket-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 18px;
}

.support-thread {
  display: grid;
  gap: 12px;
}

.support-message {
  padding: 14px;
  border: 1px solid var(--soft-line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.support-message-staff {
  border-color: #b8ddc7;
  background: #fbfffc;
}

.support-message > div {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: var(--muted);
  font-size: 12px;
}

.support-message strong {
  color: var(--ink);
}

.support-message p {
  margin: 10px 0 0;
  color: var(--ink-soft);
  overflow-wrap: anywhere;
}

.support-ticket-side {
  position: sticky;
  top: 24px;
}

.support-ticket-side dl {
  display: grid;
  gap: 12px;
  margin: 16px 0 0;
}

.support-ticket-side div {
  padding-bottom: 11px;
  border-bottom: 1px solid var(--soft-line);
}

.support-ticket-side dt {
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.support-ticket-side dd {
  margin: 4px 0 0;
  overflow-wrap: anywhere;
}

.support-badge {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 0 10px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-soft);
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
  white-space: nowrap;
}

.support-badge-good {
  border-color: #b8ddc7;
  background: var(--accent-soft);
  color: var(--accent-strong);
}

.support-badge-warning {
  border-color: #f0d384;
  background: var(--warning-soft);
  color: var(--warning);
}

.support-badge-bad {
  border-color: #f4b6b0;
  background: var(--danger-soft);
  color: var(--danger);
}

.support-muted-box {
  margin-top: 18px;
  padding: 14px;
  border: 1px solid var(--soft-line);
  border-radius: var(--radius);
  background: var(--surface-soft);
  color: var(--muted);
  font-weight: 750;
}

@media (max-width: 980px) {
  .support-top {
    align-items: flex-start;
  }

  .support-nav {
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 12px 18px;
  }

  .support-grid,
  .support-ticket-layout {
    grid-template-columns: 1fr;
    gap: 24px;
  }

  .support-intro,
  .support-ticket-side {
    position: static;
  }

  .support-intro {
    min-height: auto;
    padding: 36px 0 0;
  }

  .support-intro h1 {
    max-width: 640px;
    font-size: 48px;
  }

  .support-visual {
    position: relative;
    top: auto;
    right: auto;
    width: 180px;
    height: 180px;
    margin: -116px 0 0 auto;
  }

  .support-facts {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    max-width: none;
    margin-top: 22px;
  }

  .support-fact {
    grid-template-columns: 1fr;
    gap: 12px;
  }

  .support-card {
    margin-top: 0;
  }
}

@media (max-width: 760px) {
  .support-shell {
    width: min(100% - 32px, 1180px);
  }

  .support-top,
  .support-footer {
    display: grid;
    justify-items: start;
  }

  .support-brand {
    min-width: 0;
  }

  .support-nav,
  .support-footer nav {
    justify-content: flex-start;
  }

  .support-card-head {
    display: grid;
  }

  .support-secure-pill {
    width: fit-content;
  }

  .support-form {
    grid-template-columns: 1fr;
  }

  .support-facts {
    grid-template-columns: 1fr;
  }

  .support-actions {
    display: grid;
    justify-items: stretch;
  }

  .support-actions p {
    margin: 0;
  }

  .support-actions button {
    width: 100%;
  }
}

@media (min-width: 621px) and (max-width: 980px) {
  .support-shell {
    width: min(100% - 28px, 1180px);
    padding: 18px 0;
  }

  .support-top {
    margin-bottom: 6px;
  }

  .support-grid {
    gap: 12px;
  }

  .support-intro {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 142px;
    gap: 14px;
    align-items: center;
    padding: 8px 0 0;
  }

  .support-eyebrow {
    margin-bottom: 8px;
    font-size: 11px;
  }

  .support-intro h1 {
    max-width: none;
    font-size: 34px;
    line-height: 1.02;
  }

  .support-title-line {
    width: 40px;
    margin-top: 10px;
  }

  .support-intro p {
    max-width: none;
    margin-top: 10px;
    font-size: 13px;
    line-height: 1.44;
  }

  .support-visual {
    position: relative;
    top: auto;
    right: auto;
    width: 138px;
    height: 138px;
    margin: 0;
  }

  .support-facts {
    display: none;
  }

  .support-card {
    margin-top: 0;
    padding: 18px;
  }

  .support-card-head {
    margin-bottom: 10px;
  }

  .support-form {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 9px 12px;
  }

  .support-span {
    grid-column: 1 / -1;
  }

  label span {
    margin-bottom: 4px;
    font-size: 12px;
  }

  input,
  select,
  textarea {
    min-height: 39px;
    padding-top: 8px;
    padding-bottom: 8px;
  }

  .support-control > .support-icon {
    top: 10px;
  }

  .support-control-select::after {
    top: 14px;
  }

  textarea {
    min-height: 72px;
  }

  .support-actions {
    display: flex;
    padding-top: 8px;
  }

  .support-actions p {
    display: none;
  }

  .support-actions button {
    width: auto;
    min-height: 39px;
    margin-left: auto;
  }
}

@media (max-width: 620px) {
  .support-shell {
    width: min(100% - 24px, 1180px);
    padding-top: 16px;
  }

  .support-grid,
  .support-ticket-layout {
    gap: 12px;
  }

  .support-intro {
    padding: 12px 0;
  }

  .support-intro h1 {
    font-size: 36px;
  }

  .support-visual {
    width: 150px;
    height: 150px;
    margin: -82px -10px 0 auto;
  }

  .support-card {
    padding: 20px 16px;
  }

  .support-ticket-head,
  .support-message > div {
    display: grid;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }

  .support-visual {
    animation: none;
  }
}